Privacy Policy
1. Introduction
This Privacy Policy describes how the website collects, uses, and protects your personal and medical information when you use our services. By accessing or using our website, you consent to the practices described in this Policy.
2. Information Collected
Personal data such as name, address, phone number, email, date of birth, and payment information for registration, verification, and transactions.
Health information, including prescription details, health history, medical records, and information from consultation or diagnostic services, collected to fulfill pharmaceutical orders and provide healthcare services.
Technical data like browsing activity, device type, IP address, and cookies, gathered for website functionality and security.
3. Use of Information
To process orders, prescriptions, payments, and deliveries.
To provide user support, consultations, and relevant healthcare recommendations.
To enhance service quality, improve website functionality, and fulfill regulatory requirements.
To communicate with users regarding orders, account updates, offers, and security alerts.
4. Sharing and Disclosure
Your information may be shared with third-party service providers (e.g., delivery partners, payment processors) as needed for fulfilling services and legal compliance.
Medical and health information may be shared with licensed pharmacists, healthcare providers, or as legally required by authorities.
The website does not sell or rent personal information to third parties.
5. Data Security
Personal and health data are stored securely using encryption and robust access controls.
The website implements industry-standard security measures to prevent unauthorized access, disclosure, or modification of data.
6. Cookies
Cookies are used to improve site functionality, personalize the user experience, and collect anonymous usage data.
Users can manage cookie preferences through browser settings.
7. User Rights
Users have the right to access, correct, or delete their personal information by contacting customer support.
You can withdraw consent for some uses, except where necessary for legal or contractual requirements.
8. Changes and Updates
The website may update this Privacy Policy from time to time; changes will be posted here. Continued use of the website indicates acceptance of new terms.
9. Contact Information
For privacy-related questions, requests, or complaints, please contact our support team using the information provided on the website.